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June 2021
Update

Customer Recommendations

June 2021 Update

What's new...

• Authentication Updates

• Search Enhancements

• Ticket Enhancements

• Knowledge Base Updates

• UI Enhancements

• True Sync Updates


June 2021 Update

Authentication Updates

Revelation email now supports
Office365 OAuth.


June 2021 Update

Authentication Updates

June 2021 Update

Search Enhancements

It has never been easier to use the Search filters. We have improved this feature to only show applicable search criteria based on the content you are searching (Tickets, Clients, Projects, etc,).


June 2021 Update

Search Enhancements

June 2021 Update

Search Enhancements

You now have the option in search to exclude results based on keywords.


June 2021 Update

Search Enhancements

June 2021 Update

Ticket Enhancements

You now have the ability to change the hierarchy of a ticket (parent/child) by right clicking on the ticket on the homepage.


June 2021 Update

Ticket Enhancements

June 2021 Update

Knowledge Base Enhancements

You can now favorite KB Articles and add them to your Revelations for easy acccess.


June 2021 Update

Knowledge Base Enhancements

June 2021 Update

UI Enhancements

You now have the option to remove the iconography from the Default navigation to a text only format.


June 2021 Update

UI Enhancements

June 2021 Update

UI Enhancements

You now have the ability to collapse each section in the favorites 'Revelations' bar, adding to the usability of the feature.


June 2021 Update

UI Enhancements

June 2021 Update

True Sync Updates

Create a customizable new user Welcome email for Microsoft 365 / True Sync users. The new “Feature List” widget in the email will automatically display the user’s available features, based on their role.


June 2021 Update

True Sync Updates

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Stay tuned for more updates coming your way.

You can read more about these great
new features in our help guide