
What's new this month
New Features
Asset Management Dashboard

Paging through tickets
Click the arrow next to the ticket number when in a ticket from the Home Page Grid, Pin Dock, and Search results to scroll through tickets without having to go back to the home screen.

Team Level personalization
You can now personalize your teams with a custom banner logo and navigation color.


Asset Management Dashboard
Introducing data visualization surfacing to your asset data.


Asset Category Charts
Shows the top 5 items in each of the 4 primary asset categories.


View in search
Click any bar in the graph and select "View in search" to see this section as a search result. You can also hover over the category color to see the number of items and hover over the contrasting color to see how many open tickets are linked to assets.


Add Assets from anywhere
You can now add assets from anywhere. Just right click the Assets navigation icon and select "Add Asset" to add a new asset.
Must have proper permissions


Ticket State By Assets
See open tickets linked to an asset by category.


Personalized Asset Navigation
Choose the Assets icon that best suits you and your organization.


Ticket Access Controls
Control which assets your internal support staff can see.


Permissions
Control your team's dashboard access.

Stay tuned for more updates coming your way.
You can read more about these great new features in our
the help guide.
Happy Halloween!