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October 2017 Update

What's new this month

New Features

  • Paging Through Tickets
  • Team Level Personalization

Asset Management Dashboard

  • Asset Category Charts
  • View In Search
  • Personalized Assets Navigation
  • Ticket Access Controls
  • Permissions
Revman
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October 2017

> New Features > Paging through tickets

Paging through tickets
Click the arrow next to the ticket number when in a ticket from the Home Page Grid, Pin Dock, and Search results to scroll through tickets without having to go back to the home screen.

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October 2017

> New Features > Team Level personalization

Team Level personalization
You can now personalize your teams with a custom banner logo and navigation color.

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October 2017

> New Features > Team Level Personalization
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October 2017

> Asset Management Dashboard

Asset Management Dashboard
Introducing data visualization surfacing to your asset data.

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October 2017

> Asset Management Dashboard
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October 2017

> Asset Management Dashboard > Asset Category Charts

Asset Category Charts
Shows the top 5 items in each of the 4 primary asset categories.

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October 2017

> Asset Management Dashboard > Asset Category Charts
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October 2017

> Asset Management Dashboard > View in search

View in search
Click any bar in the graph and select "View in search" to see this section as a search result. You can also hover over the category color to see the number of items and hover over the contrasting color to see how many open tickets are linked to assets.

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October 2017

> Asset Management Dashboard > View in search
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October 2017

> Asset Management Dashboard > Add Assets from anywhere

Add Assets from anywhere
You can now add assets from anywhere. Just right click the Assets navigation icon and select "Add Asset" to add a new asset.
Must have proper permissions

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October 2017

> Asset Management Dashboard > Add Assets from anywhere
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October 2017

> Asset Management Dashboard > Ticket State By Assets

Ticket State By Assets
See open tickets linked to an asset by category.

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October 2017

> Asset Management Dashboard > Ticket State By Assets
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October 2017

> Asset Management Dashboard >Personalized Asset Navigation

Personalized Asset Navigation
Choose the Assets icon that best suits you and your organization.

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October 2017

> Asset Management Dashboard > Personalized Assets Navigation
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October 2017

> Asset Management Dashboard > Ticket Access Controls

Ticket Access Controls
Control which assets your internal support staff can see.

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October 2017

> Asset Management Dashboard > Ticket Access Controls
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October 2017

Asset Management Dashboard > Permissions

Permissions
Control your team's dashboard access.

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October 2017

> Asset Management Dashboard > Permissions
Revman

Stay tuned for more updates coming your way.

You can read more about these great new features in our the help guide.

Happy Halloween!