Flexible Ticketing &
Service Request Management
One Platform. Every Request.
Backed by more than 20 years of experience, Revelation helps organizations simplify ticketing and service request management with software that's flexible, intuitive, and easy to adapt.
Whether you're supporting a single function or expanding service management across multiple areas of your business, Revelation provides the tools to organize requests, improve visibility, and deliver better support.
Meet Rai, Your AI Assistant.
Resolve requests faster with AI-powered assistance.
Revelation AI (Rai) summarizes tickets, drafts replies, troubleshoots issues, and helps support teams work more efficiently, all while operating securely within your Azure environment.
Available whenever you're ready to enable it.
Only See the Features You Need.
Your ticketing system shouldn't feel overwhelming.
With Revelation's Transparent Feature Set, you decide which features are available to your users. By only enabling the features you need, you create a cleaner, less cluttered experience that's easier to learn, easier to navigate, and easier to adopt
As your needs change, additional features can be activated whenever you're ready.
Work Happens. Revelation Helps.
Organizations across industries rely on Revelation every day to manage service requests, support their teams, and keep work moving.
Every organization works differently. Your platform should reflect that.
Configure Revelation to reflect your current processes, streamline inefficient workflows, and continue refining the platform as your organization's needs evolve.
Powerful on Its Own. Better with Microsoft 365.
Revelation is a complete ticketing and service request management platform that also integrates with the Microsoft tools your organization already uses.
From Teams and Outlook to Azure AD, Power BI, and Power Automate, Revelation works alongside your existing Microsoft environment without requiring you to replace the systems your team depends on.